The
control centre
for your
professional
expertise

What we offer

The expertise in your company is a valuable resource for all stakeholders. Your knowHERE is a central online hub where we consolidate this expertise. We upgrade your existing content with our digital design expertise. If necessary, we also design and create new high-quality content for your knowHERE. This customised help centre provides expertise in the right place and at the right time, whether for employees on the factory floor or for customers during commissioning.

What we do

  • We organise your company's accumulated know-how and boil it down to its essence. Whether it's maintanance instructions or sensor calibration, we convert your content into the right form — for example as an infographic or animation.

  • We elevate the design of your PDFs and training powerpoints and customise them to optimally suit your objectives — be it for marketing, sales, PR or training purposes.

  • We populate knowHERE with your content, customise it and structure its layout to fit your brand. The result: a help centre that not only contains your expertise, but whose look also matches the content.

Your benefits

  • Knowledge where it's needed. With knowHERE, you can provide the people in your company with the information they need directly on site — e.g. as a QR code on the device. Users can help themselves and carry out their job more efficiently and effectively.

  • With knowHERE, you only pay once for the set-up of the platform and its population with your content. If you want us to edit or create new content, these costs are added on top. After that, you only pay the monthly licence fee for the software — about €40 per month.

  • No matter when or where — knowHERE is always available. No account or login needed. Whether in the morning on your PC in Germany, in the afternoon on your tablet in Australia or at night on your mobile phone in Mexico — as long as you have internet access, you have knowHERE.

  • knowHERE is easy to understand and simple to use. Thanks to its low-threshold access, knowHERE works just as well in the IT department as it does on the factory floor. knowHERE is fun to use and people enjoy using it — which frees up your technical support.

  • Depending on the scope, your knowHERE can be ready for use within 48 hours. You can start using your new tool in no time. Even step by step, if it suits your needs. Content can be easily added or updated at any time. As your know-how grows, knowHERE grows with it.

  • We create your knowHERE as a website that's easily accessible via browser. We work on the basis of Atlassian Confluence and Scroll Viewport — well-established software that is used in thousands of companies worldwide. This allows us to create a powerful system without the need for long-winded integration into your in-house IT environment.

Ready to take

off with us?

Get in touch and in two day's time you can empower your employees around the clock and worldwide.

+49 711/98 69 22 11

About us

knowHERE is a product of halbautomaten. We specialize in information design and can help you to take your know-how to the next level!

Our references

Wiki platform for technicians — Reflex4experts

Reflex Winkelmann, a leading supplier of high quality products for heating and water supply technology uses knowHERE as a web-based wiki platform. The experts can find all information they need at a particular moment directly on site. Helping people to help themself — without the need to carry around heavy manuals.

Step-by-step instructions — Meiko

MEIKO uses knowHERE as performance support for users of its dishwashers. The MEIKO knowHERE offers interactive instructions that are accessible at anytime and anywhere. This allows users to help themselves and access the knowledge they need.

We have designed the presentation of the content and the didactic and methodical organisation in an effective and uncomplicated way.

Basics always at your fingertips — Akademie Würth

For Akademie Würth, we have developed knowHERE as a digital knowledge database that can be accessed by specialists anytime and anywhere. This platform allows quick access to relevant information with having to rely on printed documents and complements the on site Würth training programme on site. The content presentation and the didactic and methodical organisatzion are designed with clarity and effectiveness in mind.